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Cisco Spark

Reimagining mobile collaboration in the workplace.

During my time at Carnegie Mellon's Human Computer Interaction Institute, I lead a team of UX designers consulting with Cisco Spark. For 8 months, we investigated, designed, and prototyped a vision for what the future of digital collaboration could look like in ten years.  

Afterwards, I joined the Spark team full time to help them push the first production release of Cisco Spark to the public.

Much of the work done for this product is under an NDA, preventing me from showing the work online in its entirety.  If you would like to hear more details about the product or the way that I work, please contact me.

The future of digital collaboration

Researching current workplace behaviors, with a focus on remote collaboration

The research phase of this project involved collecting information via surveys, interviews, field-observations, literature review, and competitive analysis. During the research phase me and my team tried get an understanding of the problem space as supported by the data, rather than assumption.

Prototyping the future, today

The second phase of the project involved creating a conceptual prototype of what the future of digital collaboration in the workplace could be. We created over 6 iterations of various concepts over the course of this three month phase. Each phase was tested with potential end users, and revised based off of what we learned through observation and post-interviews. Unfortunately I cannot go further in depth on here due to an NDA with Cisco.

After the project was delivered, I continued on.

So The Cisco Spark team needed a designer to help build the first release of their product, and they brought me on full time as a UX Designer.  I worked on many features/aspects of Cisco Spark's mobile platform including video conferencing interfaces, product onboarding, and search, as well as being  responsible for all interaction design of the windows desktop native platform.  During my tenure there I pushed for user research, developing awesome personas, and conducting usability tests on our product. Much of my work at Cisco is also under an NDA.  If you would like to hear more about this work please contact me.
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